Privacy Policy for SmartAllBox

Effective: January 1, 2025

1. Introduction

Welcome to SmartAllBox. We are committed to protecting your personal information and ensuring transparency about how we collect, use, and share data when you interact with our AI-powered smart home devices and services.

2. Information We Collect

2.1 Device Usage Data

When you use SmartAllBox devices, we collect technical details such as interaction logs, connectivity records, device settings, and software version information to optimize performance and deliver personalized features.

2.2 Account Information

If you register an account, we collect your name, email address, postal address, phone number, and password. This information enables us to provide customer support and manage your device preferences.

2.3 Support and Feedback

When you contact our support team or submit feedback via our Contact Form, we collect the content of your messages, your email address, and any attachments to resolve inquiries and improve our services.

3. How We Use Your Information

We use the data we collect to:

• Operate and maintain device functionality and security.
• Provide customer support and respond to inquiries.
• Personalize features and recommendations based on your usage.
• Analyze trends to improve product reliability and user experience.

4. Cookies and Similar Technologies

Our website and device interfaces use cookies and similar tracking technologies to remember your preferences, authenticate sessions, and gather analytic information about how visitors use our site. You can manage or disable cookies through your browser settings, though this may affect certain features.

5. GDPR Compliance

SmartAllBox is committed to compliance with the European General Data Protection Regulation (GDPR). As a data controller, our contact details are:

SmartAllBox
14 Avenue de la Paix, 1211 Geneva, Switzerland
Business ID: CHE-384.900.482

If you reside in the European Union or the European Economic Area, you have the right to access, correct, delete, restrict, or port your personal data. You also have the right to object to certain processing activities. To exercise these rights, please reach out via our Contact Form.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

7. Sharing Your Information

We do not sell your personal data. We may share information with:

• Service providers who assist in delivering our products and services.
• Legal authorities when required by law or to protect our legal rights.
• Affiliated companies for internal business purposes, under confidentiality commitments.

8. Security Measures

We implement technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction.

9. International Data Transfers

SmartAllBox may transfer and process personal data outside your country of residence. In such cases, we ensure appropriate safeguards are in place to protect your information in accordance with applicable law.

10. Changes to This Policy

We may update this policy periodically. When we do, we will revise the "Effective" date at the top. We encourage you to review this policy from time to time.

11. Contact Information

If you have any questions or concerns about this privacy policy or our data practices, please contact us:

SmartAllBox
14 Avenue de la Paix, 1211 Geneva, Switzerland
Phone: +41760788067
Business ID: CHE-384.900.482